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OABOSE offers a three-month warranty from the date of purchase for performance-related issues. If the product and packaging are intact and undamaged, we can replace it with the same model, excluding damage from misuse. Additionally, we provide a one-year warranty with lifetime maintenance for the frame and front fork. Other parts are excluded from this warranty. The warranty is valid only under normal use. Damage due to misuse or accidents is not covered. Proof of purchase is required, and any alterations to the warranty card may result in non-warranty service.
Products purchased through official online channels can be returned within 7 days of receipt if the packaging is unopened and undamaged, and all accessories, gifts, and manuals are intact and unused.
Yes, OABOSE provides repair services for bikes with aluminum frames within the warranty period. Details of these services are specified in OABOSE’s warranty policy.
For assistance with your bike, contact OABOSE’s official customer service by scanning the QR code. They can help with technical support, repair parts, or warranty services.
Check the size chart for recommendations based on your height:
S:165CM~175CM
M:172CM~180CM
L:177CM~185CM
XL:182CM~190CM
Note:Sizes are for reference only. Variations in body structure may affect the fit. For the best fit, consult with customer service before purchasing.
S:165CM~175CM
M:172CM~180CM
L:177CM~185CM
XL:182CM~190CM
Note:Sizes are for reference only. Variations in body structure may affect the fit. For the best fit, consult with customer service before purchasing.
The maximum load capacity is 120 kg, including the rider’s weight and any additional load or accessories.
Use the original packaging and follow the initial packing method. For assistance, contact our official customer service.。
1.Check the Brake Pad and Brake Disc Thickness
2.Check the Tire Pressure and Wear
3.Check the Torque of Key Frame Bolts
4.Check the Front and Rear Suspension Pressure, Rebound, and Compression Damping
5.Check the Chain Wear
2.Check the Tire Pressure and Wear
3.Check the Torque of Key Frame Bolts
4.Check the Front and Rear Suspension Pressure, Rebound, and Compression Damping
5.Check the Chain Wear
The device starts the countdown to sleep mode only when it is stationary. If there is any movement or interaction during the countdown, it will reset and start counting again. The device will enter sleep mode only after being completely stationary for the entire duration of the set time.
First, verify that the device has not been damaged from drops or impacts. Next, ensure it is placed in an open outdoor area and wait 2-5 minutes for the GPS signal to be received. Without a GPS signal, the device cannot record cycling data.
First, ensure that both the controller and the bike computer are turned on. Additionally, verify that both devices were initialized using the same account.
Ensure the cycling duration reaches 30 seconds. Any trip lasting less than 30 seconds will be disregarded and not recorded.
